The Palmoil.io team, formally represented by MapHubs, Inc. is a business is built around selling our products and services, not visitors’ private data. Therefore we collect only the necessary minimum information we need for running, securing, and improving our services.
For the purpose of securing and improving our product we may track information on who using our website, including your name, email address, IP address, and what pages you visit.
We use only necessary cookies to save your preferences and login information.
We use Google Analytics on our front-facing website palmoil.io to monitor interest in our product and for marketing feedback. We do not use Google Analytics to track usage within the palmoil.io dashboards.
We use Userback for our embedded contact and feedback tools for contacting us and providing screenshots and and email communication.
We may send you the following types of emails:
- Related to your account or billing
- Alerts / notifications for new content related to what you have saved in your portfolios (you can configure alert emails you get in the dashboard)
- Information about updates of our services and software. If you are not interested in receiving these please click the “Unsubscribe” link in that email or contact us at firstname.lastname@example.org
When you are paying for software or service, the money is transferred using third-party service. This is also the place where you enter your credit card details; we do not have access to them. Our payment provider, Stripe, adheres to all payment card industry standards like PCI-DDS or GDPR.
Our software and services are designed with privacy and security by design. We use encryption everywhere when it is possible and makes sense.
In case of any security incident which may affect you or your clients, you will be contacted by email within 72 hours.